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How 1111betapk Handles Your Personal Information

This privacy policy explains exactly what data we collect when you use your account, how your bKash, Nagad and Rocket payment details are stored, and what rights you hold over that information.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access and deleteSSL-secured data transfersBangladesh-region eligibility applies
1111betapk How 1111betapk Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We approach data security as an operational responsibility, not an afterthought. Every account wallet — whether linked to bKash, Nagad or Rocket — is treated as sensitive financial data. Here is how we handle the four key areas your privacy depends on.

Data Retention

We keep your account data only as long as your account is active or as required for payment verification. Once that period ends, records are deleted or anonymised.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences from the consent banner on your first visit.

Account Security

Login attempts trigger an OTP sent to your registered mobile number. Any unrecognised device accessing your account prompts a verification step before entry is allowed.

Your Rights

You can request a copy of your data, ask us to correct inaccurate records, or ask for deletion of your account information. Contact our support team to start any of these requests.

REACH OUR TEAM

Contact Us About Your Privacy

If you want to review, correct or remove your personal data, our support team handles privacy requests directly. You can reach us through any of the channels below. When submitting a request, include your registered account email and the specific data you are asking about — this helps us locate your record and respond without delay.

Email Support Send your data access or deletion request to our support email. Include your account email and the type of request so we can process it correctly.
Live Chat Open the live chat widget on any page of the site. Describe your privacy concern and our team will direct you to the right process for your account.
Account Settings Some data preferences — like cookie consent and communication settings — are available directly inside your account dashboard under profile settings.

Frequently Asked Questions About Your Privacy

These are the privacy questions we hear most often from people with accounts on our platform. If your question is not here, reach out through live chat or email and we will respond directly.

We collect your name, email address, mobile number and the payment method you register — such as your bKash or Nagad wallet number. We do not collect your banking passwords or PINs.

Transaction references linked to bKash, Nagad or Rocket payments are stored on SSL-secured servers. We hold only what is necessary for withdrawal verification; full wallet credentials are never stored on our side.

Yes. Send a request to our support email with your registered account address and we will provide a summary of the personal data we hold. We aim to respond within a reasonable timeframe.

Contact our support team via live chat or email, state that you want your data removed, and confirm your account email. We process deletion requests after verifying your identity.

We share data only with payment processors — such as those handling your Rocket or bKash transfer — and only to the extent needed to complete that transaction. We do not sell personal data.

Access to our platform and the data rules that apply depend on your local law and the eligible regions we serve. Check your local regulations before creating or using an account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.